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A gas range burner with an uneven, yellow-tipped flame under an empty pan.

Start with the symptom

Range
problems,
symptom first.

Every symptom we are called out for, traced to the causes that actually explain it — cheapest first. Start from what you are seeing rather than from what you think is broken.

(844) 875-7576

Mon–Sat, 8am–8pm

  • 17 symptoms
  • 5 need a visit now
  • Causes in cost order

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Needs a visit now

A range that smells of gas, puts out smoke or a scorched electrical smell, has a burner or element that keeps going after its knob is off, shows a crack across the glass top, or knocks out the breaker is a danger in the middle of the kitchen, so these are listed first — each with the causes it usually comes down to, least costly first. On an electric or induction range, turn it off at the breaker and leave a cracked top alone. If you smell gas, do not flip any switch or strike a match: take everyone out and phone the gas utility once you are outside.

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Gas, fire or electrical risk

Range Gas Smell

A sulfur or rotten-egg odor hangs around the range, near the burners on top, low by the oven, or with every knob in the off position.

Causes, cheapest first

  1. Leak at the flexible connector or shutoff behind the rangevaries
  2. Burner knob valve that does not closemoderate
  3. Top burner blown out while the knob stayed onlow
All 6 causes and what to check
Gas, fire or electrical risk

Range Burning Smell

Smoke, a hot plastic odor or a sharp electrical smell comes from the range top, from the oven below, or from the back of the range.

Causes, cheapest first

  1. Grease or spills burning on drip pans or the oven floorno repair
  2. Scorched terminal block or power cord connectionmoderate
  3. Oven element arcinglow
All 6 causes and what to check
Gas, fire or electrical risk

Range Burner Won't Turn Off

A gas burner keeps its flame, or an electric element or induction zone keeps heating, after its knob or key is set to off.

Causes, cheapest first

  1. Surface element switch stuck onlow to moderate
  2. Cracked knob or worn valve stemlow
  3. Gas burner valve not closingmoderate
All 6 causes and what to check
Gas, fire or electrical risk

Range Glass Top Cracked

The smooth glass surface of an electric or induction range has a crack, a chip at the edge, or a break running across a cooking zone.

Causes, cheapest first

  1. Impact from a dropped pan or jarmoderate to highest
  2. Pan boiling dry on highmoderate to highest
  3. Melted sugar or plastic left to setlow
All 5 causes and what to check
Gas, fire or electrical risk

Range Keeps Tripping the Breaker

The range breaker trips when you switch on an element, the oven or self-clean, or it trips by itself with the range idle.

Causes, cheapest first

  1. Shorted surface elementlow
  2. Oven element shorted to its sheathlow
  3. Burned terminal block or cord connectionmoderate
All 6 causes and what to check

Everything else we are called out for

None of these involves a gas smell, smoke, a cracked top or a burner that refuses to shut off, so waiting for a booked slot is usually fine. Each page lists the checks that are safe to make before the technician comes.

The repairs behind them

Range Burner Won't Light

A gas burner on the range top clicks but never catches, lights only after a long delay, or does nothing at all when the knob is turned. 6 causes

Range Burner Keeps Clicking

The igniters on a gas range keep clicking after the burner has lit, keep clicking with every knob off, or never stop once they start. 5 causes

Uneven Range Burner Flame

A gas burner flame is taller on one side, has gaps, burns yellow or orange, lifts off the burner, or roars instead of burning quietly. 6 causes

Range Surface Element Not Heating

One coil or glass-top zone on an electric range stays cold, heats only weakly, or will not respond while the others work. 6 causes

Induction Range Not Detecting Pan

An induction zone flashes, beeps, shows its no-pan symbol or switches itself off, even with a pan sitting right on it. 6 causes

Range Oven Not Heating

The burners or elements on top work, but the oven below stays cold, heats only a little, or never finishes preheating. 7 causes

Range Oven Temperature Wrong

Recipes burn or come out underdone, and an oven thermometer disagrees with the temperature set on the range. 5 causes

Range Broiler Not Working

The broil setting does not heat, heats along only part of the element, or a gas broiler never lights. 5 causes

Range Self-Clean Problems

The self-clean cycle will not start, stops partway, leaves the door locked, smokes heavily, or leaves the oven dead afterward. 5 causes

Range Oven Door Won't Close

The oven door on the range hangs open a crack, sits crooked, springs back open, or will not latch for a clean. 6 causes

Range Control Panel Not Responding

The touch keys or knobs on the range do nothing, only some keys work, the display is blank or frozen, or it beeps without starting. 5 causes

Range Error Code

The range display shows letters, numbers or a flashing symbol, beeps, and stops the oven, a cooking zone or a clean. 6 causes

Not every range
breaks the same way.

A gas range lights its burners with a spark, an electric one heats coils or elements under a smooth glass top, a dual-fuel range pairs gas burners with an electric oven, and an induction range heats the pan itself through a magnetic field. Find the one in your kitchen.

All range types
A freestanding stainless gas range with heavy black cast-iron grates stands between two runs of white cabinets in a US home kitchen.

Gas range

Open flames on top and a gas-fired oven below, all fed by one supply line behind the range and lit by igniters rather than a match.

 A white freestanding electric range with a smooth black glass top stands against a tiled backsplash in a US home kitchen.

Electric range

Coil elements or radiant elements under a smooth glass top, with an electric oven below, all running on a dedicated 240-volt circuit.

 A wide stainless pro-style dual-fuel range with red knobs and six burners under heavy grates sits in a US home kitchen with white shaker cabinets.

Dual-fuel range

Gas burners on top and an electric oven below, the combination most professional-style ranges use, needing both a gas line and a 240-volt circuit.

 A slide-in induction range with a black glass top and touch controls along the front edge sits flush between gray quartz counters in a US home kitchen.

Induction range

A glass top that heats the pan itself through copper coils and power boards, over an electric oven, with electronics doing almost all the work.

 Every kind we service

All ranges, side by side

The archive puts the 4 types against each other: how to tell which you own, what fails on each, and which manufacturers build them.

How to tell yoursWhat fails on eachWho makes them Open the type archive

Familiar brands. Expert care.

For the brands
in your kitchen.

Independent repair service. Not affiliated with, authorized or endorsed by any manufacturer. Brand names and model numbers are the property of their respective owners and are used here for identification only, to describe the appliances we service.

All 32 brands

The repairs behind the symptoms

Most people arrive knowing what they are seeing, not what is wrong. These are the jobs a visit usually turns out to be.

All 10 repairs
diagnostic

Diagnostic visit

A visit that runs the burners, the elements and the oven in front of you and names the failed part before anything is ordered.
low

Burner and igniter repair

Gas burners that will not light, keep ticking or burn with a weak, yellow or uneven flame, traced to the igniter, the spark switch, the module or the burner itself.
low to moderate

Surface element and glass top repair

Electric zones that stay cold, run too hot or will not switch off, and cracked or damaged glass on radiant and induction models.
low

Bake and broil elements

An electric range oven that stays cold, heats only from above or below, or will not broil, traced to the elements, their terminals or the relay that switches them.
low to moderate

Oven igniter and gas valve repair

A gas range oven that is slow to light, never lights or will not broil, traced to the glowing igniter, the oven safety valve or the burner.
low

Temperature sensor and thermostat repair

A range oven that bakes hot, bakes slow, takes forever to preheat or posts a sensor code, traced to the sensor probe, the thermostat or the calibration.
moderate to highest

Induction board and coil repair

Induction zones that ignore the pan, cut out, post error codes or stay dead, traced to the coil, its sensors, the power board or the cooling fan.
low

Door hinge, gasket and lock repair

An oven door that will not close, sits crooked, leaks heat, or stays locked after self-clean, traced to the hinges, the gasket, the glass or the lock.
moderate

Knobs, switches and controls

Knobs that spin or crack, touch keys that do nothing, blank displays, clocks that reset and control boards that switch the wrong thing.
low to moderate

Convection fan repair

A convection oven on a range that bakes unevenly, rattles, squeals or never starts its fan, traced to the motor, the blade or the convection element.
A parent and a child stirring a pot on a gas range together in a bright kitchen
For the heart of your home.

Questions about
the problems.

My range is doing something that is not on this list. Do you still take the job?
Yes. The list holds the complaints we hear most often, not every way a range can go wrong. Describe what you see, smell or hear when you book, and the technician starts there.
The range shows two of these problems. Which one do I read about first?
Start with the one that showed up first, because the second often grows out of it: a burner that keeps clicking after a spill is often the same burner that later refuses to light. Each problem page links to the ones it tends to travel with.
Which of these count as emergencies?
A gas smell, smoke or a scorched electrical smell, a burner or element that will not shut off, a crack in the glass top, and a breaker that trips when the range is on. How pressing each one is appears on its own page. A dim oven light, a slow boil or a knob that feels loose can wait for a booked visit.
Can I keep cooking on the range until the technician comes?
Only on the burners or the oven that still work normally, with no gas or scorched smell and a knob that still turns them off. Never use a cracked glass top. If you smell gas, leave and call the gas utility from outside; for anything electrical, switch the range off at the breaker.

Back to your everyday

Let’s get your range working again.

Three short steps online, or one call. Tell us what you are seeing and pick a window that works.

Schedule a repair Call (844) 875-7576
(844) 875-7576 Schedule a repair