Book a visit
Book a range
repair visit.
This form is all it takes to book a range visit. It asks for no card, and nothing is owed until a technician has looked at the range and explained what it needs.
Mon–Sat, 8am–8pm
- Three short steps
- Price before any work
- No payment to book
Book a visit
Three short steps, about a minute.
or call (844) 875-7576
Loading appointment form…
The appointment form couldn’t load. Please try again.
What the form asks,
and why.
What you enter goes to the technician ahead of the visit, which raises the chance that the right igniter, element or sensor is already in the van. Sending it binds you to nothing; the range is priced only after it has been diagnosed.
Have the model number to hand if you can find it: where the model plate is covers the usual places.
Rather talk? (844) 875-7576Step oneWhich range, and what went wrong
Gas, electric, dual-fuel or induction, the make, and whether the trouble is on top or in the oven. That decides who comes and which parts ride along.
Step twoThe day and the window
Choose a day and an arrival window that fit your schedule, so the whole day is not spent waiting at home.
Step threeGetting to the range
The address and a number to reach you. Say whether the range runs on natural gas, propane or electricity, and add a gate code or parking note if there is one.
After you book,
the visit.
The three steps above are the booking. These four are what happens once a technician is in your kitchen.
What repairs costEvery burner and the oven, tried
The technician lights or switches on each burner or element, runs the oven through bake and broil, and watches the flame, the glow or the reading before naming the part that has failed.
A price before any part goes in
You hear which repair the range needs and what it will cost before the work starts. If replacing the range makes more sense, you are told that too.
Common parts on board
Igniters, surface elements, bake elements and oven sensors travel in the van. A control board, a glass top or a part made for one model only is ordered by number, so giving it at booking can save a return trip.
Fixed, then run hot
After the part is fitted, the burners are lit again and the oven is brought up to heat while the technician checks the flame, the temperature and the controls, rather than taking the fix on trust.
Before the
technician arrives.
Three things that make the first visit the only one.
What a code meansStop testing the burners
Clicking a burner over and over or reheating an oven that will not hold temperature can wear the igniter and muddle a stored code. If there is a gas smell, a scorched smell, a cracked top or a tripped breaker, leave the range off entirely.
Note any code
If the display shows a code, copy every character in the order it appears. The same one can mean something else entirely on a different make.
Clear the top and the oven
Lift off pots and pans, empty the oven and the drawer below it, and let everything cool. Jot down when the trouble started and what came before it: a boil-over, a power outage, a self-clean, a move.
Where we
come out.
Nine metros. If your street is not listed, give the address in the form and we will say straight away.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about booking.
Does booking a range visit cost anything?
Where do I find the model number on a range?
Could I phone instead of using the form?
What if the range turns out not to be worth fixing?
Not ready to book?
Start from what it is doing.
Every symptom we see, what each one usually means, and the causes in the order they are worth checking.