RangeRepair.center (844) 875-7576Mon–Sat, 8am–8pm Book a visit
A white freestanding electric range with a smooth black glass top stands against a tiled backsplash in a US home kitchen.

AGA
Range Repair

A British cooking name, owned by Middleby, that sells cast-iron heat-storage cookers and more conventional dual-fuel and induction ranges in the US.

(844) 875-7576

Mon–Sat, 8am–8pm

  • 3 range types
  • 7 problems we see
  • 21 error codes

Book a visit

Three short steps, about a minute.

or call (844) 875-7576

AGA ranges,
specifically.

AGA sells two unlike kinds of range in the US: cast-iron models such as the eR7, R7 and ERA, where every oven and hotplate is a heat zone of its own, and the Elise and Mercury, which set gas burners or an induction top over conventional ovens. Which family you own decides whether a visit begins from a handset code, a thermostat or a burner.

The AGA lineup

Builds3 range types

Electric range · Dual-fuel range · Induction range

Called out forRange Error Code

and 6 more problems on AGA

Repairs we do10 repairs, on any make

Diagnostic visit · Burner and igniter repair · Surface element and glass top repair · Bake and broil elements

Error codesFE · VE · CE · S · 007

21 AGA codes with a page of their own

The AGA
lineup.

AGA builds 3 of the 4 range types this site covers. Which one decides how the visit is planned.

All range types
Electric

Electric range

2 of the problems we see on AGA come up on it Electric range repair Dual-fuel

Dual-fuel range

3 of the problems we see on AGA come up on it Dual-fuel range repair Induction

Induction range

4 of the problems we see on AGA come up on it Induction range repair

What is particular
to AGA.

The current US lineup covers the electric eR7 and R7 cast-iron ranges (with hotcupboard, induction or dual-fuel module versions), the all-electric ERA with a four-zone induction hob and a cast-iron hotplate, and the Elise and Mercury in dual-fuel and induction form. The eR7 reports numbered codes, the R7 works from thermostats, and the Elise and Mercury induction tops show letters of their own.

Five zones share one supply

An eR7 has a boiling plate, a simmer plate and three ovens, but its board lets only three elements draw power at once. The hotplates take full power first, so ovens that climb slowly while both plates are on can be normal behavior rather than a failed element.

A locked zone waits for a technician

When the same blocking error shows up four times inside 24 hours, the eR7 shuts that zone down for good. Switching the range off at the breaker does not bring it back; the reset sits on the main board and AGA keeps it for service visits.

R7 hotplates run on thermostats

The R7 controls its boiling and simmer plates with liquid-filled mechanical thermostats, each backed by an overheat thermostat that has to be reset by hand. A cold plate on an R7 is traced through those parts, since there is no code to read.

Elise and Mercury burners must hold

Every gas burner on the Elise and Mercury dual-fuel ranges has a flame supervision device that stops gas if the flame goes out. A burner that dies the moment you let go of the knob usually means that device never warmed enough to stay open.

Parts

Cast-iron models use AGA-specific parts such as the eR7's duplex thermocouples and its 2.5 kW hotplate and oven elements, so the serial number is read before anything is ordered. Lead times for AGA parts could not be confirmed on an AGA source.

Repair or replace

A cast-iron AGA is built from parts that can be changed one at a time: an element, a thermocouple, a relay board. Repair is the normal answer for those ranges, and an induction code or a burner that will not stay lit on an Elise or Mercury is likewise a single-part job rather than a reason to replace the range.

Book your AGA visit

What we are
called out for.

On AGA, most often range error code.

All problems

AGA error codes

All AGA codes
The glowing display on the backguard of a freestanding range in a US home kitchen showing a blurred, unreadable code, an owner's manual lying open on the counter beside it with its pages out of focus.

Range Error Code

6 causes, cheapest first

 A freestanding gas range in a US home kitchen with a pot simmering on a lit front burner and the oven door open on an empty cold oven, a pan of unbaked dinner rolls waiting on the counter.

Range Oven Not Heating

7 causes, cheapest first

 A small oven thermometer hanging from the center rack inside the lit oven of a freestanding range in a US home kitchen, seen through the door window beside a tray of cookies browning unevenly.

Range Oven Temperature Wrong

5 causes, cheapest first

 A freestanding electric coil range in a US home kitchen with three coils glowing orange and the fourth dark and cold under a pot of water, every knob turned on.

Range Surface Element Not Heating

6 causes, cheapest first

Not a
AGA?

AGA is one of 32 range makes on this site. The other 31 each have a page of their own.

All 32 brands

AGA range repair,
where we come out.

9 metros, each with its own page.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A parent and a child stirring a pot on a gas range together in a bright kitchen
For the heart of your home.

Questions about
AGA ranges.

Why does my AGA eR7 keep its code after I turn the power off and on?
AGA's field manual explains that a locked zone ignores a power cycle and stays disabled until the reset on the main board is used. That reset is a service step, so note the code and book a visit.
Why do the ovens on my AGA eR7 warm up slowly when the hotplates are on?
The eR7 shares power among its zones and gives the two hotplates full power first. AGA's user guide says a range started with every zone on needs roughly an hour to reach working heat.
What does E2 mean on an AGA Elise or Mercury induction range?
It means the induction electronics have become too hot, most often because the range is short of ventilation or a pan boiled dry. Let the top cool, and book a visit if E2 returns with normal cooking.
The burner on my AGA Elise goes out as soon as I let go of the knob. What should I do?
Turn the knob to off and wait a full minute, then light it again and hold the knob in a little longer, as the owner's guide describes. If the flame still will not stay, the flame supervision device needs checking, so book a visit.

Back to your everyday

Book your AGA visit.

Have the range's model number ready — on AGA it decides which parts come on the first visit.

Schedule a repair Call (844) 875-7576
(844) 875-7576 Schedule a repair