The inside of a range's oven with the door wide open, the broil element across the cavity ceiling showing a split, blackened section in one loop.

AGA eR7 range
showing 010-014

The 010 to 014 group is a full-power time-out: a hotplate or oven ran flat out and still did not reach its target in the time the control allows.

(844) 875-7576

Mon–Sat, 8am–8pm

  • Oven heating
  • Bake and broil elements
  • Source: AGA

Book a visit

Three short steps, about a minute.

or call (844) 875-7576

Before you book,
in this order.

Each step comes from AGA's own guidance for 010-014 on its ranges. Follow it to the end: the last card says whether this is a visit.

01

Let the range reach working heat before cooking, keep oven doors shut and use pans that suit the plate.

02

If the code returns with normal use, book a visit so the thermocouple position and the element can be checked.

Still there?

It usually turns into bake and broil elements. Book with the code and the model number.

What not to do

A time-out is not proof of a dead element. The same code appears when a cold plain shelf is left in the simmering oven while the range heats up.

What you may
notice with it.

The range problems 010-014 tends to arrive with. Answer these at the range before anyone is booked.

All problems

Where 010-014 usually leads

Bake and broil elements.

Bake or broil element · low.

In AGA's own words

A full power time out is a safety feature implemented to show the cooking zone is taking too long to reach it’s expected temperature.
AGA eR7 Field Service Manual, USA and Canada AGA eR7 Field Service Manual, USA and Canada AGA eR7 Field Service Manual, USA and Canada AGA eR7 Field Service Manual, USA and Canada

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. eR7 ranges; AGA groups 010 to 014 as one kind of code and does not publish which number belongs to which zone.

AGA 010-014 range repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child stirring a pot on a gas range together in a bright kitchen
For the heart of your home.

Questions
about 010-014.

Can I clear 010-014 myself?
Let the range reach working heat before cooking, keep oven doors shut and use pans that suit the plate. If it comes back, it needs a visit.
Can a big stockpot cause 010-014 on my AGA eR7?
Yes. AGA lists oversized and overly full pans among the causes, because they hold the plate below its target for too long.
When is 010-014 on an AGA eR7 worth a service call?
When it keeps showing even though the range was warmed up, doors were closed and pans were normal. At that point the probe position and the element are the things to test.

Back to your everyday

Still showing 010-014?

Book with the code exactly as it appears, the full model number, and whether you notice any smell of gas or scorching — with a code, that is where the diagnosis begins.

(844) 875-7576 Schedule a repair