The thin oven temperature sensor held by two screws high on the back wall of an empty range oven, a rack slid out below it.

AGA eR7 range
showing 020-024

Each eR7 zone is measured by a duplex thermocouple, two sensors in one probe, and 020 to 024 means their readings have drifted too far apart.

(844) 875-7576

Mon–Sat, 8am–8pm

  • Temperature sensor
  • Temperature sensor and thermostat repair
  • Source: AGA

Book a visit

Three short steps, about a minute.

or call (844) 875-7576

Before you book,
in this order.

Each step comes from AGA's own guidance for 020-024 on its ranges. Follow it to the end: the last card says whether this is a visit.

01

Note the exact number shown on the handset.

02

Book a visit; the technician watches both readings at cooking heat with service software before exchanging the probe.

Still there?

It usually turns into temperature sensor and thermostat repair. Book with the code and the model number.

What not to do

A probe that tests fine on a cold range can still be the cause, since AGA has seen thermocouples drift apart only when hot.

What you may
notice with it.

The range problems 020-024 tends to arrive with. Answer these at the range before anyone is booked.

All problems

Where 020-024 usually leads

Temperature sensor and thermostat repair.

Oven temperature sensor, thermostat or calibration · low.

In AGA's own words

T/Couple differential - Use engineers handset / laptop software to monitor temperature of thermocouples.
AGA eR7 Field Service Manual, USA and Canada AGA eR7 Field Service Manual, USA and Canada AGA eR7 Field Service Manual, USA and Canada

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. eR7 ranges use the same duplex thermocouple type in every zone, hotplates included.

AGA 020-024 range repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child stirring a pot on a gas range together in a bright kitchen
For the heart of your home.

Questions
about 020-024.

Can I clear 020-024 myself?
Note the exact number shown on the handset. If it comes back, it needs a visit.
Why was the thermocouple on my AGA eR7 changed when it tested fine?
AGA has found probes that read correctly at room temperature and drift apart only at cooking heat. Watching both readings while hot is how 020-024 is confirmed.
Can 020-024 show up on an AGA eR7 hotplate as well as an oven?
Yes. The hotplates use the same duplex thermocouple as the ovens, so the code can belong to any zone.

Back to your everyday

Still showing 020-024?

Book with the code exactly as it appears, the full model number, and whether you notice any smell of gas or scorching — with a code, that is where the diagnosis begins.

(844) 875-7576 Schedule a repair