The smooth black glass top of an electric range with one round zone glowing a dull orange and the zone beside it cold and dark.

Samsung induction range
showing Underlined u

An underlined u on a Samsung induction range is the pan-detection signal.

(844) 875-7576

Mon–Sat, 8am–8pm

  • Surface elements and induction
  • Surface element and glass top repair
  • Source: Samsung

Book a visit

Three short steps, about a minute.

or call (844) 875-7576

Before you book,
in this order.

Each step comes from Samsung's own guidance for Underlined u on its ranges. Follow it to the end: the last card says whether this is a visit.

01

Center the pan on the zone.

02

Check that a magnet sticks to the pan base and that the base covers the zone well.

03

If a known induction pan still gets the underlined u, book a visit.

Still there?

It usually turns into surface element and glass top repair. Book with the code and the model number.

What not to do

The underlined u is not a board error; it only concerns the pan.

What you may
notice with it.

The range problems Underlined u tends to arrive with. Answer these at the range before anyone is booked.

All problems

Where Underlined u usually leads

Surface element and glass top repair.

Surface element, switch or glass top · low to moderate.

In Samsung's own words

It indicates a Pan Detection Error and only appears on induction cooktops.
Samsung support article "Samsung range or wall oven error codes" Samsung support article "Samsung range or wall oven error codes"

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Induction models only, per Samsung's range code article.

Samsung Underlined u range repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child stirring a pot on a gas range together in a bright kitchen
For the heart of your home.

Questions
about Underlined u.

Can I clear Underlined u myself?
Center the pan on the zone. If it comes back, it needs a visit.
My pan worked on my old Samsung glass top but shows an underlined u on induction. Why?
Induction needs a magnetic pan of the right size. A pan that worked on a radiant glass top may not be magnetic enough.
Why does my Samsung induction zone switch off a minute after the underlined u appears?
Samsung turns the element off after 1 minute if the pan problem is not fixed. Moving or changing the pan within that minute keeps it on.

Back to your everyday

Still showing Underlined u?

Book with the code exactly as it appears, the full model number, and whether you notice any smell of gas or scorching — with a code, that is where the diagnosis begins.

(844) 875-7576 Schedule a repair