The control panel along the back of a slide-in range seen close, its display lit with a small padlock symbol and every burner below it dark.

Samsung range
showing tESt

tESt, sometimes shown as tE5t, is Samsung's Demo mode for store displays.

(844) 875-7576

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Samsung

Book a visit

Three short steps, about a minute.

or call (844) 875-7576

Before you book,
in this order.

Each step comes from Samsung's own guidance for tESt on its ranges. Follow it to the end: the last card says whether this is a visit.

01

Look up the Demo mode steps for your model in the user manual and turn it off.

02

If the setting is not in the menu or the code returns, book a visit.

Cleared?

The range was set right without a new part. If the same message comes back while a burner or the oven is in use, or the range cuts out again, treat it as a new problem and book it.

What not to do

tESt is a setting, not a failed heating part.

What you may
notice with it.

The range problems tESt tends to arrive with. Answer these at the range before anyone is booked.

All problems

No repair indicated

Nothing to repair.

Something the range was told to do, or a state it chose on purpose — a control lock, a Sabbath setting, a demo mode that lights the display but never heats, a pan warning on an induction zone. Nothing has worn out, and no part is needed.

In Samsung's own words

The range is in Demo mode. The oven and cooktop will not heat. (Gas cooktops will still ignite.)
Samsung support article "Samsung range or wall oven error codes"

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Samsung's range code article; the exact menu path differs by model.

Samsung tESt range repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child stirring a pot on a gas range together in a bright kitchen
For the heart of your home.

Questions
about tESt.

Can I clear tESt myself?
Look up the Demo mode steps for your model in the user manual and turn it off.
Why do my Samsung gas burners light while the oven shows tESt and stays cold?
That is how Demo mode behaves on gas models: burners ignite, but the oven will not heat. Turning Demo mode off in the settings brings the oven back.
How did my Samsung range end up in tESt mode?
Demo mode is a display-floor setting that can stay on after delivery or be turned on from the menu. It is a setting to change, not a part to replace.

Back to your everyday

Still showing tESt?

Book with the code exactly as it appears, the full model number, and whether you notice any smell of gas or scorching — with a code, that is where the diagnosis begins.

(844) 875-7576 Schedule a repair