The top edge of a range oven's front frame with the door lowered, the slot of the latch and its metal hook just visible.

Samsung range
showing door

When Samsung's display reads door, the control believes the door is not closed.

(844) 875-7576

Mon–Sat, 8am–8pm

  • Door and lock
  • Door hinge, gasket and lock repair
  • Source: Samsung

Book a visit

Three short steps, about a minute.

or call (844) 875-7576

Before you book,
in this order.

Each step comes from Samsung's own guidance for door on its ranges. Follow it to the end: the last card says whether this is a visit.

01

Close the door firmly and check nothing is caught in it.

02

With the door open, check that the round black plunger switch sticks out about 3/4 inch and moves freely when pressed.

03

If the plunger is stiff or stays in, or the message remains with the door closed, book a visit.

Still there?

It usually turns into door hinge, gasket and lock repair. Book with the code and the model number.

What not to do

door is not the lock code; a lock problem shows as C-d1.

What you may
notice with it.

The range problems door tends to arrive with. Answer these at the range before anyone is booked.

All problems

Where door usually leads

Door hinge, gasket and lock repair.

Door hinges, gasket, glass or lock · low.

In Samsung's own words

The door is not closed. If this code occurs even when the door is closed:
Samsung support article "Samsung range or wall oven error codes" Samsung support article "Samsung range or wall oven error codes"

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. From Samsung's range code article.

Samsung door range repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child stirring a pot on a gas range together in a bright kitchen
For the heart of your home.

Questions
about door.

Can I clear door myself?
Close the door firmly and check nothing is caught in it. If it comes back, it needs a visit.
What is the small plunger Samsung mentions for the door message?
It is the door switch: a round black cap with a pin that pops out about 3/4 inch when the door opens. If it sticks, the range keeps thinking the door is open.
Will a Samsung range heat while it shows door?
The oven expects the door to be closed before it runs. If the message stays with the door shut, the switch needs service.

Back to your everyday

Still showing door?

Book with the code exactly as it appears, the full model number, and whether you notice any smell of gas or scorching — with a code, that is where the diagnosis begins.

(844) 875-7576 Schedule a repair