The underside of a range's control panel tipped forward with its cover off, a flat ribbon cable running from the display to the main board.

Samsung range
showing bAd LinE

Samsung shows bAd LinE when the power connection to the range is installed the wrong way.

(844) 875-7576

Mon–Sat, 8am–8pm

  • Controls and communication
  • Knobs, switches and controls
  • Source: Samsung

Book a visit

Three short steps, about a minute.

or call (844) 875-7576

Before you book,
in this order.

Each step comes from Samsung's own guidance for bAd LinE on its ranges. Follow it to the end: the last card says whether this is a visit.

01

Switch the range off at the breaker.

02

Have the installer or a technician reconnect the power cord as the installation manual shows; do not work on the wiring yourself.

03

The message clears once the connection is correct.

Still there?

It usually turns into knobs, switches and controls. Book with the code and the model number.

What not to do

bAd LinE is not a sign of a weak home circuit or a failed board.

What you may
notice with it.

The range problems bAd LinE tends to arrive with. Answer these at the range before anyone is booked.

All problems

Where bAd LinE usually leads

Knobs, switches and controls.

Knobs, keypad or control board · moderate.

In Samsung's own words

This error message appears if the power cord is installed improperly.
Samsung NE63A6711 electric range user manual, Information codes (Samsung download center) Samsung support article "Samsung range or wall oven error codes"

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. In the NE63A6711 electric manual and in Samsung's range code article.

Samsung bAd LinE range repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child stirring a pot on a gas range together in a bright kitchen
For the heart of your home.

Questions
about bAd LinE.

Can I clear bAd LinE myself?
Switch the range off at the breaker. If it comes back, it needs a visit.
My new Samsung range shows bAd LinE on the first day. Who should fix it?
The installer, since Samsung ties the message to how the power cord was connected. Keep the breaker off until the connection is redone.
Can I keep using a Samsung range that shows bAd LinE?
Treat it as an electrical issue and leave the breaker off. A miswired cord is a risk even when parts of the range seem to work.

Back to your everyday

Still showing bAd LinE?

Book with the code exactly as it appears, the full model number, and whether you notice any smell of gas or scorching — with a code, that is where the diagnosis begins.

(844) 875-7576 Schedule a repair