Samsung range
showing -dC-
On Samsung ranges with a removable partition, -dC- or -dE- means the divider is not installed properly for the mode you chose.
Mon–Sat, 8am–8pm
- Mode, not a failure
- No repair needed
- Source: Samsung
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What -dC-
actually means.
On Samsung ranges with a removable partition, -dC- or -dE- means the divider is not installed properly for the mode you chose. Starting a split-oven mode before the divider is in also brings it up.
Samsung range display · also shown as -dE-
What to do when -dC- shows on the rangeKind of codeMode, not a failure
Something the range was told to do, or a state it chose on purpose — a control lock, a Sabbath setting, a demo mode that lights the display but never heats, a pan warning on an induction zone. Nothing has worn out, and no part is needed.
Usually leads toNo repair
Remove the divider and slide it back in all the way.
Shows up asRange Oven Not Heating
The burners or elements on top work, but the oven below stays cold, heats only a little, or never finishes preheating.
MakeSamsung
A Korean electronics group whose freestanding and slide-in ranges run on gas, electric and induction.
SourceSamsung support article "Samsung range or wall oven error codes"
Applies to Samsung ranges with a partition (Twin or Flex Duo); the rack position differs between gas and electric models.
Before you book,
in this order.
Each step comes from Samsung's own guidance for -dC- on its ranges. Follow it to the end: the last card says whether this is a visit.
Remove the divider and slide it back in all the way.
Use the rack position Samsung gives: third from the top on electric and dual-fuel models, fourth from the top on gas models.
If the divider is out, check that nothing presses the partition switch at the back of the oven.
Cleared?
The range was set right without a new part. If the same message comes back while a burner or the oven is in use, or the range cuts out again, treat it as a new problem and book it.
What not to do
This is not the door lock code; that is C-d1.
What you may
notice with it.
The range problems -dC- tends to arrive with. Answer these at the range before anyone is booked.
All problems
Range Oven Not Heating
7 causes, cheapest first
No repair indicated
Nothing to repair.
Something the range was told to do, or a state it chose on purpose — a control lock, a Sabbath setting, a demo mode that lights the display but never heats, a pan warning on an induction zone. Nothing has worn out, and no part is needed.
Samsung
ranges.
A Korean electronics group whose freestanding and slide-in ranges run on gas, electric and induction.
Samsung range repairMore Samsung codes
All 15 Samsung codesMode, not a failure on other makes
Gas range
Open flames on top and a gas-fired oven below, all fed by one supply line behind the range and lit by igniters rather than a match.
Electric range
Coil elements or radiant elements under a smooth glass top, with an electric oven below, all running on a dedicated 240-volt circuit.
Dual-fuel range
Gas burners on top and an electric oven below, the combination most professional-style ranges use, needing both a gas line and a 240-volt circuit.
In Samsung's own words
The partition is not installed properly.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Applies to Samsung ranges with a partition (Twin or Flex Duo); the rack position differs between gas and electric models.
Samsung -dC- range repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about -dC-.
Can I clear -dC- myself?
Why does my Samsung range show -dC- when the divider is not in the oven at all?
Which rack slot does the divider use on a Samsung gas range?
Back to your everyday
Still showing -dC-?
Book with the code exactly as it appears, the full model number, and whether you notice any smell of gas or scorching — with a code, that is where the diagnosis begins.