The control panel along the back of a slide-in range seen close, its display lit with a small padlock symbol and every burner below it dark.

Cafe range
showing CLOSE DOOR

Cafe's professional dual-fuel ranges broil only with the door shut.

(844) 875-7576

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Café

Book a visit

Three short steps, about a minute.

or call (844) 875-7576

Before you book,
in this order.

Each step comes from Café's own guidance for CLOSE DOOR on its ranges. Follow it to the end: the last card says whether this is a visit.

01

Shut the oven door all the way.

02

If the message stays with the door shut, check that the door is not blocked and book a visit.

Cleared?

The range was set right without a new part. If the same message comes back while a burner or the oven is in use, or the range cuts out again, treat it as a new problem and book it.

What not to do

CLOSE DOOR is not a lock failure.

What you may
notice with it.

The range problems CLOSE DOOR tends to arrive with. Answer these at the range before anyone is booked.

All problems

No repair indicated

Nothing to repair.

Something the range was told to do, or a state it chose on purpose — a control lock, a Sabbath setting, a demo mode that lights the display but never heats, a pan warning on an induction zone. Nothing has worn out, and no part is needed.

In Café's own words

left open, the display will display “CLOSE DOOR” and
Cafe owner's manual, 36- and 48-inch professional dual-fuel ranges C2Y366/C2Y486 Cafe owner's manual, 36- and 48-inch professional dual-fuel ranges C2Y366/C2Y486

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Cafe professional dual-fuel ranges C2Y366 and C2Y486 (manual 49-2000660).

Café CLOSE DOOR range repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child stirring a pot on a gas range together in a bright kitchen
For the heart of your home.

Questions
about CLOSE DOOR.

Can I clear CLOSE DOOR myself?
Shut the oven door all the way.
Why won't my Cafe pro range broil with the door open?
It is designed for closed-door broiling. With the door open, the elements wait and CLOSE DOOR shows.
My Cafe door is shut and CLOSE DOOR is still on. What does that mean?
The range is not detecting a closed door. The door and whatever senses it are checked on a visit.

Back to your everyday

Still showing CLOSE DOOR?

Book with the code exactly as it appears, the full model number, and whether you notice any smell of gas or scorching — with a code, that is where the diagnosis begins.

(844) 875-7576 Schedule a repair