The top edge of a range oven's front frame with the door lowered, the slot of the latch and its metal hook just visible.

Fisher and Paykel range
showing A2

A2 tells you the door could not be locked after you started Self Clean, so the cycle cannot run.

(844) 875-7576

Mon–Sat, 8am–8pm

  • Door and lock
  • Door hinge, gasket and lock repair
  • Source: Fisher & Paykel

Book a visit

Three short steps, about a minute.

or call (844) 875-7576

Before you book,
in this order.

Each step comes from Fisher & Paykel's own guidance for A2 on its ranges. Follow it to the end: the last card says whether this is a visit.

01

Turn power to the range off at the wall and back on, then wait about 10 seconds so the lock can return to its start position.

02

Set the clock, close the door firmly and try Self Clean again; book a visit if A2 repeats.

Still there?

It usually turns into door hinge, gasket and lock repair. Book with the code and the model number.

What not to do

A2 is not the stuck-shut case. That one, a door that will not unlock after the clean, is A3.

What you may
notice with it.

The range problems A2 tends to arrive with. Answer these at the range before anyone is booked.

All problems

Where A2 usually leads

Door hinge, gasket and lock repair.

Door hinges, gasket, glass or lock · low.

In Fisher & Paykel's own words

This will allow the door lock to return to its initial position.
Fisher and Paykel RDV3 dual-fuel range user guide, alert codes Fisher and Paykel RDV3 dual-fuel range user guide, alert codes

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Fisher and Paykel RDV3 dual-fuel and RIV induction ranges with the touch display.

Fisher & Paykel A2 range repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child stirring a pot on a gas range together in a bright kitchen
For the heart of your home.

Questions
about A2.

Can I clear A2 myself?
Turn power to the range off at the wall and back on, then wait about 10 seconds so the lock can return to its start position. If it comes back, it needs a visit.
Why does Fisher and Paykel ask me to set the clock for an A2 code?
The A2 steps include a power cycle, which resets the clock, and the guide lists setting it again before retrying Self Clean. Then close the door firmly and start the cycle.
Is it safe to power-cycle my Fisher and Paykel range for A2?
Yes, this is one of the alerts where the guide itself tells you to switch off at the wall. A2 happens before the clean heats up, so the oven is not hot.

Back to your everyday

Still showing A2?

Book with the code exactly as it appears, the full model number, and whether you notice any smell of gas or scorching — with a code, that is where the diagnosis begins.

(844) 875-7576 Schedule a repair