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A gas range burner with a weak, uneven flame under an empty pan.

Why the range is acting that way

Common problems
guides.

What a range means when a burner clicks without lighting, an element stays dark, the flame turns yellow or the oven below runs cold.

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  • Three guides
  • Read before you book
  • Says where to stop

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Common problems,
guide by guide.

These guides start from what you notice at the range: a burner that clicks and never catches, a ring on the glass top that stays dark, a tray of cookies scorched along one edge. Each one works back from that sign to the handful of causes behind it, beginning with the ones you can rule out in a minute and ending with the parts that need a technician.

All 18 guides
A slide-in gas range in a bright US home kitchen with three burners burning in even blue rings and the front left burner unlit, its cap and grate in place.
6-minute read

Why a gas burner won't light: clicks, silence and the cap

Water from a boil-over, a cap on the wrong base, a greasy electrode or a range with no power at its plug: how the sound tells you which.

A freestanding electric range with a black smooth glass top in a US home kitchen, one rear ring glowing orange under a steaming pot while the front ring beside it stays dark.
6-minute read

Why a glass-top element stays cold or stops glowing

Normal cycling, low settings that never turn red, a control lock, half a breaker, a warped pan or a failed element: reading the glow, the light and the pan.

A freestanding electric range in a US home kitchen with its oven door open and a sheet of cookies on the center rack, browned darker along one side than the other.
6-minute read

Why a range oven bakes unevenly, from the floor panel up

Foil over the oven floor, crowded pans, a rack too close to the bake burner, a short preheat or a range that is not level, before an element or flame is at issue.

Why the range is acting that way.

A range is really two appliances in one cabinet, a set of burners or elements on top and an oven below, fed by gas, electricity or both. The same complaint can mean very different things on a gas, radiant, induction or dual-fuel model, so every guide separates them rather than giving one answer for all.

Read them before you book. A surprising share of these problems ends with a damp burner cap, a control lock or foil on the oven floor, and when it does not, you will know what to tell us and which symptoms mean the range should not be used until it is looked at.

Not sure where to start?

The short answerWhy a gas burner won't light: clicks, silence and the cap

When a gas burner won't light, listen first.

The short answerWhy a glass-top element stays cold or stops glowing

A glass top element not heating is often working as designed: radiant elements switch on and off to protect the glass, and low or simmer settings never glow.

The short answerWhy a range oven bakes unevenly, from the floor panel up

When a range oven bakes unevenly, the cause is usually on the rack: foil over the oven floor, pans with less than 2 inches around them, dark bakeware, the wrong rack or baking before preheat is done.

When reading
is not enough.

If the checks in these guides did not settle it, the visit picks up from there, stop by stop.

What repairs cost
  1. 01Every burner and the oven, tried
  2. 02A price before any part goes in
  3. 03Common parts on board
  4. 04Fixed, then run hot

The problems
these answer.

Each has a page of its own, with the causes in the order worth checking.

All 17 problems
A gas range top in a US home kitchen with one burner cap lifted off and resting on a folded towel beside its grate, while the other burners burn with even blue flames under a pot of soup. Problem

Range Burner Won't Light

6 causes, cheapest first

 A close view of one gas range burner in a US home kitchen, a small blue spark jumping from the white igniter tip toward the unlit burner head, the black grates and knobs soft in the background. Problem

Range Burner Keeps Clicking

5 causes, cheapest first

 A gas range top in a US home kitchen with one burner lit in a lopsided ring, tall yellow tips on one side and short blue cones on the other, an empty grate above it. Problem

Uneven Range Burner Flame

6 causes, cheapest first

 An empty US home kitchen with a freestanding stainless gas range, every burner unlit and the grates bare, the back door standing open to a bright yard where the family waits together. Gas, fire or electrical risk

Range Gas Smell

6 causes, cheapest first
A parent and a child stirring a pot on a gas range together in a bright kitchen
For the heart of your home.

Questions about
common problems.

Do these guides cover every brand of range?
Yes. The explanations hold for gas, electric, induction and dual-fuel ranges whatever the badge says. Where a guide quotes GE or Whirlpool, it is because that maker published the exact figure or step, and the link sits under the section that uses it.
Which problems should stop me using the range at once?
Any smell of gas, a burner or element that will not turn off, a cracked glass top, a breaker that trips as the range heats, or a burning smell from inside the range. Leave the house and call the gas utility from outside for gas; switch an electric range off at the breaker for the rest.
What if my problem is not listed here?
Start with the troubleshooting guides, which cover the general checks for any range, and note the model number and any code on the display. A diagnostic visit picks up from there.

The other
sections.

Split by what you are trying to find out rather than by which part of the appliance it concerns.

All guides
A hand pressing a burner cap flat onto its base on a gas range, the grate set aside.
Range checks you can safely make

Troubleshooting

Burner caps and grates soaking in a sink beside a gas range, a soft brush on the counter.
Keeping the range out of trouble

Maintenance and prevention

A kitchen with a gas range switched off and its knobs at off, the back door propped open to air the room.
When to stop using the range

Gas, fire and burn safety

A gas range and an induction range side by side in a bright kitchen, both clean and off.
Which range suits the kitchen

Choosing and comparing

A range slid partly out of its opening, the anti-tip bracket on the floor behind it visible.
Set up to last

Installation and setup

Not sure which section?

Start from your question

The four questions most visits start with, each with the guide that answers it.

18 guidesWhere to start Where to start

Back to your everyday

Let’s get your range working again.

Three short steps online, or one call. Tell us what you are seeing and pick a window that works.

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(844) 875-7576 Schedule a repair