The smooth black glass top of an electric range with one round zone glowing a dull orange and the zone beside it cold and dark.

ILVE Majestic II induction range
showing E5

ILVE's service notes group E5 and E6 on the Majestic II induction top and give one cause for both: a defective power card, the board that drives the coils.

(844) 875-7576

Mon–Sat, 8am–8pm

  • Surface elements and induction
  • Surface element and glass top repair
  • Source: ILVE

Book a visit

Three short steps, about a minute.

or call (844) 875-7576

Before you book,
in this order.

Each step comes from ILVE's own guidance for E5 on its ranges. Follow it to the end: the last card says whether this is a visit.

01

Switch the induction top off.

02

Book a visit; the power card is exchanged once the code is confirmed.

Still there?

It usually turns into surface element and glass top repair. Book with the code and the model number.

What not to do

E5 and E6 are not cleared by switching pans or cleaning the glass.

What you may
notice with it.

The range problems E5 tends to arrive with. Answer these at the range before anyone is booked.

All problems

Where E5 usually leads

Surface element and glass top repair.

Surface element, switch or glass top · low to moderate.

In ILVE's own words

error E6 on the induction top
ILVE Service Manual ILVE Service Manual

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Majestic II ranges with an induction top; ILVE lists E5 and E6 together.

ILVE E5 range repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child stirring a pot on a gas range together in a bright kitchen
For the heart of your home.

Questions
about E5.

Can I clear E5 myself?
Switch the induction top off. If it comes back, it needs a visit.
Is there a difference between E5 and E6 on my ILVE?
ILVE's service notes treat them as one case with the same cause, a defective power card.
Will a power cut reset E5 or E6 on an ILVE Majestic?
ILVE's only listed remedy is a new power card, so a reset is not expected to fix it.

Back to your everyday

Still showing E5?

Book with the code exactly as it appears, the full model number, and whether you notice any smell of gas or scorching — with a code, that is where the diagnosis begins.

(844) 875-7576 Schedule a repair