The smooth black glass top of an electric range with one round zone glowing a dull orange and the zone beside it cold and dark.

Hestan induction range
showing U 400

U 400 with a continuous tone means the Hestan induction range sees too high a voltage at its power inlet.

(844) 875-7576

Mon–Sat, 8am–8pm

  • Surface elements and induction
  • Surface element and glass top repair
  • Source: Hestan

Book a visit

Three short steps, about a minute.

or call (844) 875-7576

Before you book,
in this order.

Each step comes from Hestan's own guidance for U 400 on its ranges. Follow it to the end: the last card says whether this is a visit.

01

Turn the range off at the breaker and leave it off.

02

Book a visit so the supply connection can be checked; do not open the junction box yourself.

Still there?

It usually turns into surface element and glass top repair. Book with the code and the model number.

What not to do

U 400 is not a board failure to be reset away; the fix Hestan gives is correcting the power supply connection.

What you may
notice with it.

The range problems U 400 tends to arrive with. Answer these at the range before anyone is booked.

All problems

Where U 400 usually leads

Surface element and glass top repair.

Surface element, switch or glass top · low to moderate.

In Hestan's own words

Power supply on inlet too high
Hestan KRI induction range use and care manual, induction error codes Hestan KRI induction range use and care manual, induction error codes

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Hestan KRI induction ranges.

Hestan U 400 range repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child stirring a pot on a gas range together in a bright kitchen
For the heart of your home.

Questions
about U 400.

Can I clear U 400 myself?
Turn the range off at the breaker and leave it off. If it comes back, it needs a visit.
My new Hestan induction range beeps constantly and shows U 400. What happened?
U 400 means the range sees too high a voltage at its inlet, which points at how it was connected. Switch it off at the breaker and have the connection checked before using it.
Will a breaker reset clear U 400 on my Hestan?
It may clear the display, but the code comes back as long as the supply connection is wrong. Hestan's remedy is to correct the connection.

Back to your everyday

Still showing U 400?

Book with the code exactly as it appears, the full model number, and whether you notice any smell of gas or scorching — with a code, that is where the diagnosis begins.

(844) 875-7576 Schedule a repair