A sealed gas burner on a range with its cap and grate lifted away, the white ceramic igniter standing beside the ring of burner ports.

Hestan Smart Burner
showing ER06

ER06 is the Smart Burner's catch-all.

(844) 875-7576

Mon–Sat, 8am–8pm

  • Burners and ignition
  • Burner and igniter repair
  • Source: Hestan

Book a visit

Three short steps, about a minute.

or call (844) 875-7576

Before you book,
in this order.

Each step comes from Hestan's own guidance for ER06 on its ranges. Follow it to the end: the last card says whether this is a visit.

01

Turn the Smart Burner off; the other burners are separate and can be used as normal if they light properly.

02

Book a visit; Hestan's instruction for ER06 is service.

Still there?

It usually turns into burner and igniter repair. Book with the code and the model number.

What not to do

ER06 is not a Wi-Fi code; connection problems have their own numbers, ER08 and ER09.

What you may
notice with it.

The range problems ER06 tends to arrive with. Answer these at the range before anyone is booked.

All problems

Where ER06 usually leads

Burner and igniter repair.

Gas burner igniter, spark switch or burner head · low.

In Hestan's own words

ER06 - Contact service
Hestan KRD dual-fuel range use and care manual, Smart Burner codes Hestan KRD dual-fuel range use and care manual, Smart Burner codes

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Hestan KRDS smart ranges. Hestan's 2026 indoor catalog no longer lists a KRDS model, so these codes concern smart ranges already installed.

Hestan ER06 range repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child stirring a pot on a gas range together in a bright kitchen
For the heart of your home.

Questions
about ER06.

Can I clear ER06 myself?
Turn the Smart Burner off; the other burners are separate and can be used as normal if they light properly. If it comes back, it needs a visit.
Does ER06 on my Hestan mean the other burners are unsafe?
ER06 is a Smart Burner code shown on that burner's knob. The standard burners have their own ignition; if they light and burn cleanly, they can be used while you wait.
Why does Hestan give ER06 no owner fix?
ER06 covers problems the rest of the list does not name, so there is no single thing to try. The cause has to be found on site.

Back to your everyday

Still showing ER06?

Book with the code exactly as it appears, the full model number, and whether you notice any smell of gas or scorching — with a code, that is where the diagnosis begins.

(844) 875-7576 Schedule a repair