A sealed gas burner on a range with its cap and grate lifted away, the white ceramic igniter standing beside the ring of burner ports.

Hestan Smart Burner
showing ER05

ER05 is Hestan's ignition code for the Smart Burner.

(844) 875-7576

Mon–Sat, 8am–8pm

  • Burners and ignition
  • Burner and igniter repair
  • Source: Hestan

Book a visit

Three short steps, about a minute.

or call (844) 875-7576

Before you book,
in this order.

Each step comes from Hestan's own guidance for ER05 on its ranges. Follow it to the end: the last card says whether this is a visit.

01

Turn the burner knob off. If you smell gas, leave the kitchen and call the gas utility from outside.

02

With the burner cold and dry, wipe the burner ports clean as the manual describes; if ER05 comes back, book a visit and leave the gas parts to the technician.

Still there?

It usually turns into burner and igniter repair. Book with the code and the model number.

What not to do

ER05 is not the same as ER04, which only means the power dropped during a cooking cycle.

What you may
notice with it.

The range problems ER05 tends to arrive with. Answer these at the range before anyone is booked.

All problems

Where ER05 usually leads

Burner and igniter repair.

Gas burner igniter, spark switch or burner head · low.

In Hestan's own words

Burner could not be ignited after several reignition attempts. Cooking cycle terminated.
Hestan KRD dual-fuel range use and care manual, Smart Burner codes Hestan KRD dual-fuel range use and care manual, re-ignition

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Hestan KRDS smart ranges. Every Hestan sealed burner has its own spark module with flame sensing and automatic reignition. Hestan's 2026 indoor catalog no longer lists a KRDS model, so these codes concern smart ranges already installed.

Hestan ER05 range repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child stirring a pot on a gas range together in a bright kitchen
For the heart of your home.

Questions
about ER05.

Can I clear ER05 myself?
Turn the burner knob off. If you smell gas, leave the kitchen and call the gas utility from outside. If it comes back, it needs a visit.
Is ER05 on my Hestan Smart Burner a gas safety issue?
The range stopped the cycle after the burner would not light, which is the safe response. If you smell gas, leave and call the gas utility from outside; otherwise turn the knob off and let the burner cool.
What usually causes ER05 on a Hestan Smart Burner?
Hestan lists dirty burner ports or igniter, and a worn igniter. Cleaning is the owner's part; replacing the igniter is a job for a technician.

Back to your everyday

Still showing ER05?

Book with the code exactly as it appears, the full model number, and whether you notice any smell of gas or scorching — with a code, that is where the diagnosis begins.

(844) 875-7576 Schedule a repair