The smooth black glass top of an electric range with one round zone glowing a dull orange and the zone beside it cold and dark.

La Cornue Château induction plate
showing U

On the all-electric Château ranges, U in a zone's display means the plate cannot find a pan it can heat.

(844) 875-7576

Mon–Sat, 8am–8pm

  • Surface elements and induction
  • Surface element and glass top repair
  • Source: La Cornue

Book a visit

Three short steps, about a minute.

or call (844) 875-7576

What U
actually means.

On the all-electric Château ranges, U in a zone's display means the plate cannot find a pan it can heat. Power cannot be raised while U shows; the symbol goes away once a suitable pan is set on the zone, and cooking resumes at the earlier level if a pan was lifted and put back.

La Cornue range display · also shown as [ U]

What to do when U shows on the range

Before you book,
in this order.

Each step comes from La Cornue's own guidance for U on its ranges. Follow it to the end: the last card says whether this is a visit.

01

Check the pan with a magnet: cast iron, steel and magnetic-base stainless work, while copper, aluminum, glass and ceramic do not.

02

Center the pan on the zone; if U stays with a magnetic pan, book a visit.

Still there?

It usually turns into surface element and glass top repair. Book with the code and the model number.

What not to do

U alone does not mean the plate is broken. A pan that is too small for the zone produces it too.

What you may
notice with it.

The range problems U tends to arrive with. Answer these at the range before anyone is booked.

All problems

Where U usually leads

Surface element and glass top repair.

Surface element, switch or glass top · low to moderate.

In La Cornue's own words

No pan or inadequate pan
Château G4 Electric Series Installation, Operation and Maintenance (lacornueusa.com) Château G4 Electric Series Installation, Operation and Maintenance Château G4 Electric Series Installation, Operation and Maintenance Château G4 Electric Series Installation, Operation and Maintenance Château G4 Electric Series Installation, Operation and Maintenance Château G4 Electric Series Installation, Operation and Maintenance

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Château 60, 90, 120 and 150 induction configurations (G4 electric series guide); on the Château 60 a second U-shaped symbol is also used for keep warm.

La Cornue U range repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child stirring a pot on a gas range together in a bright kitchen
For the heart of your home.

Questions
about U.

Can I clear U myself?
Check the pan with a magnet: cast iron, steel and magnetic-base stainless work, while copper, aluminum, glass and ceramic do not. If it comes back, it needs a visit.
My copper pans show U on a La Cornue Château. Why?
La Cornue excludes copper, aluminum, glass and ceramic from induction use. Only pans with a magnetic base will clear the U.
Does U on a Château plate stop cooking for good if I lift the pan?
No. When you set the pan back on the zone, the U disappears and the plate carries on at the level you had chosen.

Back to your everyday

Still showing U?

Book with the code exactly as it appears, the full model number, and whether you notice any smell of gas or scorching — with a code, that is where the diagnosis begins.

(844) 875-7576 Schedule a repair